The Importance of Site Reviews
14/03/2013 9:16 AM

Many businesses become so caught up in the implementation process that things like site reviews tend to take a back seat, and then often become forgotten about. That won’t happen if you’re using Jim2 Business Engine.

Happen Business is intent on making sure site reviews occur!

A post-implementation site review is crucial in helping businesses achieve the benefits of their new Jim2 installation more effectively – and quickly.

Planning beyond go-live is not something most people think about, especially while they are so focused on the implementation. Realistically, no organisation will achieve its expected business benefits without long-term planning, so post-implementation site reviews are a critical way to ensure the realisation of those benefits.

A good time to start thinking about the site review is when users remember the most – shortly after the implementation has completed – by starting to list ideas and observations while they are still fresh in their minds.

There will probably be a period of adjustment before you can finally review Jim2 as it was intended to operate. You'll probably need to overcome some of the usual resistance to change, and hold people's hands while they become familiar with the new system.

You should allow a few months before doing the full site review, or allow for at least one successful cycle of business before the review.

The project team should define key performance indicators (KPIs) that will drive business expectations. These KPIs should then be translated into individual and departmental metrics, along with target levels of performance to be used as the basis for the site review.

Site reviews can actually help guide decision-making as well, mainly because they help the project team focus on items that will contribute to increased business benefits.

Keeping the end result in mind by way of planned site reviews means businesses will be in a much stronger position to deliver expected benefits sooner.

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