Jim2® is Developed & Supported in Australia

When you contact Happen Business Support Team for help with any of the Jim2 Editions, you speak to the Developers of the product.

Support Resources to Get More from Jim2

       

In-product help

Access Jim2 online Help by hitting F1 within Jim2 or select from the main menu.

 

Free email support

Use the form below to get in touch with our inhouse support team.

 

Phone support

Talk to our team directly*.
M-F 9:00 to 5:30 AEST.

       

 Training

Available to book remotely, at your office or ours*.

 

Consultation Services

Custom reports, custom scripts, and business process consultation*.

 

Additional Resources

Technical requirements, basic skills, how to's, and release notes.


*Billable services offered by Happen Business.

All Jim2 Business Engine users with up-to-date subscriptions enjoy lifetime free email support – answered within 1 business day, however it's usually much sooner than that!


Jim2 Basic Skills Tutorials

Jim2 Navigation & Workflow

Cardfiles

Add a CardFile
Quick Add a CardFile
Browse for a CardFile
View or Edit a CardFile
Create a Basic CardFile List
Create a Criteria-based CardFile List

Stock

Browse for a Stock Code
Create a Criteria Stock List


Jobs

Add a Service Job
Create a Basic Job List
Create a Criteria Job List
View or Edit a Job
View Job and Add Comments
View Job and Add Stock Codes
View Job and Add Stock, Insufficient Stock
Add a Return From Customer

Purchases and Returns

Auto Create a Purchase Order from a Job
Add a Purchase Order for Stock
Add an Expense Order
Receive Stock on a Purchase Order
Pack stock from a PO
Add a Return to Vendor

Billing

Create Billing Jobs for Managed Services
(Jim2 Managed Services only)
Create Billing Jobs for Machines (Jim2 MPS)
Master Machine Billing (Jim2 MPS)


eBusiness Setups

eBusiness Framework Installation Notes
eBusiness Connect Installation Notes
Workarounds for Installing on Win7 or Server 2008

Support Documentation

Jim2 How To

Release Notes

Jim2 BE v4.1 release notes

Jim2 BE v4.0 release notes
Jim2 BE v3.3 release notes
Jim2 BE v3.3 MPS release notes
Jim2 BE v3.2 service release notes
Jim2 BE v3.2 release notes
Jim2 BE v3.1 release notes
Jim2 BE v3.00 service release notes
Jim2 BE v3.00 release notes
Jim2 BE v2.19 service release notes
Jim2 BE v2.19 release notes
Jim2 BE v2.18 release notes
Jim2 BE v2.17 release notes
Jim2 BE v2.16 release notes
Jim2 BE v2.15 release notes
Jim2 BE v2.14 release notes
Jim2 BE v2.12 release notes
Jim2 BE v2.11 service release notes
Jim2 BE v2.11 release notes
Jim2 BE v2.10 release notes
Jim2 BE v2.09 release notes
Jim2 BE v2.08 release notes
Jim2 BE v2.07 release notes
Jim2 BE v2.06 release notes
Jim2 BE v2.05 release notes

Microsoft SQL Server

MS SQL Server Information

 


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