Jim2 Business Engine Customer Testimonals
Don't take our word for it - Happen Business has thousands of satisfied Jim2 Business Engine users all over Australia.
Choose an industry below, or scroll down the page to read what customers have to say about Happen Business and the Jim2 Business Engine:
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Testimonials: Managed Print Services, Copier & Office Equipment
Copy Print Scan (NSW) - Ricoh
"With Jim2 eBusiness MPS for @Remote 220 machines billed in 2 minutes instead of 2-3 hours."
"With Jim2 emailing invoices/statements reduced Mail and Postage expenses from $300.00 to $10.00 pm. Note this does not include staff labour to stuff envelopes and that would double the cost. approx.
Shane McCluskey
Director, copyprintscan
Solar
City Office Equipment (Victoria)
Solar City Office Equipment (SCOE) has
been selling and servicing Office Equipment in the Goulburn Valley and
North East Victoria for over twenty years.
Founded on more than fifty
– eight years of combined local and national service experience,
specialising in photocopiers, fax machines, computers, printers and
network solutions, SCOE offers a Total Office Solution for all
businesses, providing excellent sales and after sales service.
"The ability to track a job from being logged through to the final
process on invoicing immediately caught our attention. The ability to
link purchase orders to jobs to track the parts required is fundamental
to our business to stop things falling through the cracks."
"The email support is great and the training was very good we had
someone get an overview of the whole system which then made it easy
after the implementation to answer questions within Solar City Office
Equipment."
"After a while, we realised the amount of information you can get out of
the reports is unbelievable. We are in the process of setting up Jim2
eBusiness as well, providing us with eBusiness Meter Reads and a webpage
where our Customers and Technicians can communicate with us about Jobs,
Service, Parts and Faults."
Isa
Graham
Finance Manager, Solar City Office Equipment
www.solarcity.com.au
Wimmera
Office Equipment (VIC)
Canon Business Partner of the Year 2007
Wimmera Office Equipment is an
ever-expanding Australian business offering sales, service and advice on
IT, Photocopier and Office Equipment.
“After 24 years of stocktakes with several different software
packages, I would like to say that the one we have just performed with
the Jim2 stocktake function, has been the easiest, least hassled,
quickest ever. Thanks guys.”
Craig Robertson
Director,
Wimmera Office
Equipment
Sterling IT (New South Wales)
Sterling IT (previously known as
Pacstar the Computer Doctor) provides both Sales & Service of I.T.
products to the Corporate, Govt, SME & public sector. We are also
an Authorised Panasonic Service Centre.
"Prior to implementing Jim2 Business Engine, I was trying to keep
track of product, time, costs, employee activity and overall company
performance by combining reports and information from up to ‘five’
separate software applications and manual records. The key factors in
my decision to move to Jim2 BE were:
- That serialised products could be tracked in one path, and in one
source - from purchase to sale and right through to returns, servicing
and even replacements.
- The rapid response time to Jim2BE support questions and FREE
email support makes a big difference when you are running your own
business. I have given the team at Happen direct access to my database
(via terminal server) so they can quickly and accurately identify an
issue - and provide a prompt solution. The response on service has
always been above our expectations. Dealing with a lot of other
software companies in our business, I was reluctant to go to a
proprietary product due to the lack of support, however, Happen has
removed any fears I previously had and proven me wrong.
- Jim2BE is a SQL-based application - yet I can run it on standard
hardware, with standard network settings. The speed of this application
(compared to other software I have used) is remarkable and truly adds
to the efficiencies of my company. Even the backup process for Jim2BE
is (technically) impressive - file compression, automatic scheduling
and fast to boot.
- We are also an authorised service centre for Panasonic. Jim2 has
been able to provide reports equivalent to another system we had
written solely for the service centre (costing us in excess of $5000)
I am a big believer in ‘You pay for what you get,’ in this instance
I too was wrong. The investment we made in the solution was minimal
considering the amount of time and money it has saved us at all levels,
from Purchasing to sales to stock take. It all adds up to serious time
saving, that equates to real dollars in today's marketplace."
Mark Pace
Managing Director, Sterling IT
www.sterlingit.com.au
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Betta
Computers (Queensland)
"Without Jim2, I would need 2-3
extra people. That's up to $70,000 savings in itself without including
all the other benefits."
“My investment in Jim2 has paid
for itself through improved
efficiencies. Producing professional Quotes in my old system used to
take my team up to two hours per Quote – with Jim2 it takes us less
than five minutes to produce, and we can email them directly from
screen to our clients. Jim2 provides us with a real system to follow up
all Quotes, increasing our conversion rate - and converting them into
orders and run sheets for my system builders is literally done with the
a click of a button.
Our other huge saving is in Purchasing where Jim will calculate and
automatically create our Purchase Orders based on our available stock
levels for all running Customer orders – no data entry! Then live on
the screen, Jim will inform my staff when stock has arrived so we know
straight away what can be built or despatched.
Another big saving is in warranty and service tracking - thanks
to Jim2’s impressive searching functionality we can quickly find
accurate history on each individual stock by serial number, to what
specific Purchase Order, supplier and date we received the stock, to
whom we sold the stock and when – in fact we can track all components
of our system builds and the system build itself again with just one
click of a button.
Jim2 has provided my business with one
central database that is more than just an accounting system but a real
tool that helps each member of my team to do their Job in the most
efficient and productive amount of time.”
Troy Adams
Managing Director,
Betta
Computers
www.bettacomputers.com.au
Calvert
Technologies (South Australia, Australia-wide)
Click here to Download the Calvert Technologies Case Study
With its headquarters in Woodville,
South Australia, Calvert Technologies provides information technology
support and consultancy services to SMEs throughout Australia. Clients
are drawn from professional services, retail, not for profit, health
services, manufacturing, financial services (with some larger customers
over 100 employees).
Founded in
1996 by Dean Calvert, Calvert Technologies has 12 full time employees
and is looking to further expand its business by the end of 2009.
“With Jim2®, it’s like looking through a
glass window and seeing every aspect of your business in an organised,
manageable form.”
“I could see the benefits of the system within a couple of days – it was
amazing. Before Jim2® I had very little visibility of the top-selling
stock items. Since Jim2® our working day has really changed. The system
is easy to use and finally, our time and workflow is being captured.”
“I was amazed at how intuitive and straight-forward Jim2® Business
Engine was. It did exactly what I was looking for. It really is a dream
package for any SMB looking to have full control and transparency over
their business. From basic reporting to full in-depth accountability,
this solution was perfect for our needs,” he added. 
“Our purchase orders are now electronically linked to jobs and invoices,
timesheets are 100% accurate and costs for transport from job to job is
recorded. In terms of invoicing and time billing, our time has gone
from 3 or 4 hours a week down to less than one hour. Statements for
customers that took us up to two hours, now literally take two minutes!
As they say, ‘time is money’, and the time we are saving with Jim2® is
immeasurable”.
Dean
Calvert
Company Director, Calvert Technologies
www.calvert.net.au
Leading Edge Computers (140 stores Australia-wide)
Leading Edge Computers is the largest Independent Retailer of computer
products in Australia. They are part of the Leading Edge Group -
Australia's largest buying group for independently run retail stores.
Leading Edge Computers'
stores can be found all over Australia - from Bundaberg to Bunbury, and
Melbourne to Mt Isa. Happen
Business' Jim2 Business Engine is the Preferred Supplier of Accounting
Software to Leading Edge Computers.
Happen Business
is proud to be the Accounting software system of choice for Leading
Edge. Happen Business embraces Leading Edge's fierce independence, and
actually facilitates this freedom through the flexibility of Jim2
Business Engine. Jim2 is a robust, enterprise quality Accounting and
Workflow solution that is able to cope with the demands of all types of
businesses found in Leading Edge.
Being
a huge customer of Ingram Micro, the Leading Edge Computers' stores
find features such as Jim2 eBusiness Connect (direct link to Ingram
Micro through their Accounting system) of huge benefit, offering real
savings in labour and wages each month. Quicker quoting, ease of
converting quotes into orders and always up to date prices and
availability (again, all through Jim2 - their Accounting system) offer
real world advantages to each store using Jim2.
Leading Edge Computers
Website
Here's
what the Leading Edge Computers' Members have to say about Jim2 Business Engine:
"Not only did Jim2 improve our procedures
and save us costs in wages – but our business increased its revenue by
68% as a direct result of implementing Jim. As well as instant internal
improvements we have now created a new revenue stream with the support
of Happen Business by promoting and selling Jim2 to industries in our
local area. This has led to ongoing revenue in hardware sales and
consulting services."
Kylie Murr
Managing
Director,
Business Equipment Maintenance (Mt Isa, QLD)
"I
have to commend the team at Happen for producing an accounting system
which has the functionality and versatility which I never knew was
available within an accounting system. We now have the ability to
monitor and manage our business with improved work flow, stock
management, point of sale and business reporting.
"Well done and keep up the good
work."
"Since
installing the Jim2 Business System my staff can concentrate on
performing their duties far easier and more efficiently. Our accounts
manager has even managed to reduce her working hours to perform her
tasks, thus saving us wages.
"Computer West had been reasonably
happy with our previously installed account system software. The actual
fact is that since installing the Jim2 Business System we never really
knew what we had been missing.
Well done and keep up the good
work."
Peter Maccora
Managing
Director, Computer West (Busselton, WA)
“Since
we implemented Jim, I now have time to start really growing my business.
I used to work 18 hour days – with most of that time spent seemingly
cleaning up mistakes and making sure my staff were delivering on
promises. Now, with the help of an integrated system such as Jim I have
been able to streamline our procedures so we know what everyone is
doing, where they are at and what is due out now. We now have complete
control and I no longer worry if I’m not at the store 24 hours a day as
we can log in from anywhere and find out exactly what is going on.”
Bruce Key
Managing Director, Leading
Edge Computers Ballina (Ballina, NSW)
“Jim2 has given us
better control over all our business by helping direct our technicians
and increasing billable hours, reducing the time wasted finding out
status of customer jobs, and given us hard data to be able to reward and
discipline staff for following or not following procedures. Using auto
create purchase orders and the auto pick stock features has improved our
ability to track and fill back orders. We now have one complete system
for handling Sales, Service and Retail.”
Ted Hagstrom
Managing Director, Leading
Edge Emerald (Emerald, QLD)
"As the owner and manager of
McDonagh Computer Services, the value of installing an application like
Jim2 Business Engine is three fold. Firstly, we have one method to
handle all our Sales and Service. Secondly, our remote users can log
into our live data via Terminal Services and do their work too. Thirdly
(and very important) I can leave my business for a couple of days at a
time and know that Jim2 is keeping track of everything for me".
David McDonagh
Managing Director, McDonagh
Computer Services (Tamworth & Armidale, NSW)
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Testimonials: Engineering / Manufacturing
BVI Engineering (New South Wales)
“We are a manufacturing and service company that had strong
manual systems in place to manage our business. However, Jim2 allowed
us to change from a manual process to an automated electronic process
where we all have the information at our fingertips – we no longer
waste time managing paperwork. In fact Jim2 has enabled us to keep our
administration lean and concentrate on what makes our business money.
Our customers, many of them large corporations, are continually
astounded at how much information we have & how quickly we can
access it. Jim2 has enabled us to improve our processes and
communication (with customers and staff) with the ability of adding
comments to Jobs, linking Purchases to Jobs (or vice-versa) and linking
manufacturing Jobs to sales orders. The fact that we can have numerous
Jobs, Purchases and Debtor information all on the one screen at the
same time makes our life very easy when we need to search for something
whilst we are in the middle of doing something else. Other functions of
Jim2 have proved invaluable such as the listing functions & "create
similar".
Reliability & security are always of great concern to us. Jim2
has never let us down - not once. The incredibly flexible security
options together with the history & audit functions allow us to
keep tight control. We enjoy the fantastic relationship we have with
Happen and applaud them for taking the time in making sure their
product was right for our business – they were never interested in
selling us a " product" but providing a real tool for our business. We
would always recommend Happen to anyone looking for a true ERP system.
Robert
Bloor
Finance Director, BVI Engineering
137 Retail stores Australia-wide, Service, System Builds, Systems
Integration, Home, Business, Corporate IT
Seahawk (Victoria + Export)
Click here to Download the Seahawk Case Study
Seahawk’s core business is the manufacturing of stainless steel
low-drag sailing yacht propellers for the domestic and export markets.
Seahawk is currently the only serial producer of stainless steel,
low-drag yacht propellers in the world - almost all other similar
products are bronze.
Seahawk is the only company that manufactures
both folding and feathering yacht propellers.
“The interesting thing is; we are doing about
the same amount of work, but now, only activities that actually make
money”
“With Jim2®, we
have live control”
“The interesting thing is; we are doing about
the same amount of work, but now, only activities that actually make
money”
“Once we were able to gain an accurate picture on the
company, we discovered that operations had been static or going
backwards over the past few years. Through Jim2® we were able to
reverse that position and create the strategy that significantly
improved our position on a global basis, profits followed”
Ben Hawke
Company Director, Seahawk
Australia
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Testimonials: Warehousing & Distribution
Worksense Safety and Workwear
Click here to Download the Worksense Case Study
Worksense is one of the largest distributors of safety products in
Australia. It imports and distributes over 15,000 different stock items
and is a major supplier of safety equipment to the resources,
construction and industrial sectors. To maintain it's competitive
position, Worksense searches the globe to find the most innovative and
technologically advanced safety equipment available. It then ensures
that all equipment conforms to stringent Australian Standards.
Neil Gadd, General Manager of Worksense, had
this to say about Jim2 Business Engine:
“We can now pick and pack a job in 10
minutes instead of an hour thanks to the Advanced Warehouse Management
feature of Jim2, this equates to massive time and labour savings every
month”
“There has been a drop of 20-30%” in the amount of picking
and packing errors since we implemented Jim2”
“We can now find
information quickly, and this, by far is one of the best features”
“Our
foreign currency stock conversion issues are now solved due to Jim2’s
outstanding Multicurrency feature”
Jim2 has allowed Australian Safety to have processes in place to
ensure mistakes aren’t made. Advanced warehouse management was able to
reduce human errors by 30% within 2 weeks of implementation."
Neil Gadd
General
Manager, Worksense
www.worksense.com.au
The
Glass Connection (New South Wales)
"We import and distribute a range of Glass and related products to
the Stained Glass Industry throughout Australia. Our Stock requirements
were quite specific - we buy by weight and sell by the square metre, we
needed to spread landing costs against COGS proportionately, and
tracking freight & insurance was a big issue. Jim2 provided us with
the functionality we needed and structure to grow - and keep growing."
Ray Grigg
Managing Director, The Glass
Connection
www.glassconnection.com.au
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Testimonials: Service, Consulting & Retail
Inter-Chillers (New South Wales, Victoria + Export)
Inter-Chillers have the infrastructure
and resources to provide chiller and other
HVACR* equipment rehabilitation, repair and replacement services
throughout the global market via their network of approved agency
contractors and suppliers. Inter-Chillers
have extensive experience in the sectors of profile commercial high
rise
buildings, industrial applications and the heavy marine and cruise
shipping markets provides the asset equipment owner or managing
representative with professional unbiased reporting and recommendations
backed by high quality service and consistently high communication
levels.
"We
found that the team from Happen took time to understand our business
and they implemented and trained our staff within budget and the agreed
timeframe."
“We had implemented two
different
accounting/job costing systems before we got it right with Jim2. We
found that the team from Happen took time to understand our business
and they implemented and trained our staff within budget and the agreed
timeframe. We have found their service exemplary with their ongoing
support being immediate and cost effective. An immediate return on
investment in Jim2 was seen simply by having a system that could link
Purchases directly to "in progress" Jobs that ensured all costs
(labour and materials) were trapped and invoiced correctly on time and
accurately."
"Jim2 has provided us with a framework to manage our
business more effectively. This includes managing large projects
(Progress Claims), everyday service and maintenance as well as managing
a network of service agents across Australia. We would have no
hesitation in recommending Jim2 to anyone in a service industry or
needed a live, accurate Job Costing system.”
Tracey
Bell
Administration Officer, Inter-Chillers
www.inter-chillers.com.au
Little Fish (Central Australia)
Click here to download the Little Fish Case Study
With their headquarters in Alice
Springs, Northern Territory, Little Fish provides business assistance
and promotes growth in geographically remote Australian organisations.
Little Fish excel at working in cross-cultural contexts, effectively
building visual tools to illustrate business practices and the workflow
process of a normal business. They do this by providing flexible
services and building supportive networks.
Its clients range from indigenous businesses, regional organisations and
non-profit organisations, to government bodies across Australia.
Little
Fish became the first NT company to win the Telstra Country Wide
Regional Incentive Award. “When
I looked at it, what impressed me was the logic and thought behind the
product. It makes you follow what you should do, from basic customer
information, business tracking/selling, through to invoicing and
reporting, and you cannot miss out steps."
“It shows that the people who developed Jim2 have a real
understanding of small business.”
“It shows that the people who developed Jim2 have a real
understanding of small business.”
“The technical support service provided by Happen Business was another
bonus for us. Whenever we pick up the phone, there will be a friendly
voice at the other end to solve our problem, whereas some companies
would put you on hold for half an hour.
“Happen Business’ three phase package – set-up, training and support –
gave us the optimum.”
“With Jim2, we have bought a way of running our business. It helps us
overcome the limit of growth. Now we can get more work done, offer
better value to clients and increase our profits. That’s really a
triple-win situation. It is a very good investment!”
Hugh
Lovesy
Chief Executive,
Little Fish
Little Fish Website
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