Jim2 Business Engine Testimonials
"A key challenge was to implement a system that would tell the warehouse staff where to pack incoming stock, and where to pick it from in the least amount of time as possible. The descriptions on packing/picking slips are detailed and include stock attributes which reduces human error and increases speed of packing/picking.
Jim2 has allowed Australian Safety to have processes in place to ensure mistakes aren’t made. Advanced warehouse management was able to reduce human errors by 30% within 2 weeks of implementation."
Philip Waller, General Manager
Inter - Chillers (NSW & VIC)
“We had implemented two different accounting/job costing systems before we got it right with Jim2. We found that the team from Happen took time to understand our business and they implemented and trained our staff within budget and the agreed timeframe. We have found their service exemplary with their ongoing support being immediate and cost effective. An immediate return on investment in Jim2 was seen simply by having a system that could link Purchases directly to " in progress" Jobs that ensured all costs (labour and materials) were trapped and invoiced correctly on time and accurately.
Jim2 has provided us with a framework to manage our business more effectively. This includes managing large projects (Progress Claims), everyday service and maintenance as well as managing a network of service agents across Australia. We would have no hesitation in recommending Jim2 to anyone in a service industry or needed a live, accurate Job Costing system.”
Tracey Bell
Administration Officer
 The Glass Connection (NSW)
"We import and distribute a range of Glass and related products to the Stained Glass Industry throughout Australia. Our Stock requirements were quite specific - we buy by weight and sell by the square metre, we needed to spread landing costs against COGS proportionately, and tracking freight & insurance was a big issue. Jim2 provided us with the functionality we needed and structure to grow - and keep growing."
Ray Grigg
Managing Director
"Sterling IT (previously known as Pacstar the Computer Doctor) provides both Sales & Service of I.T. products to the Corporate, Govt, SME & public sector. We are also an Authorised Panasonic Service Centre.
Prior to implementing Jim2 Business Engine, I was trying to keep track of product, time, costs, employee activity and overall company performance by combining reports and information from up to ‘five’ separate software applications and manual records. The key factors in my decision to move to Jim2 BE were:
1. That serialised products could be tracked in one path, and in one source - from purchase to sale and right through to returns, servicing and even replacements.
2. The rapid response time to Jim2BE support questions and FREE email support makes a big difference when you are running your own business. I have given the team at Happen direct access to my database (via terminal server) so they can quickly and accurately identify an issue - and provide a prompt solution. The response on service has always been above our expectations. Dealing with a lot of other software companies in our business, I was reluctant to go to a proprietary product due to the lack of support, however, Happen has removed any fears I previously had and proven me wrong.
3. Jim2BE is a SQL-based application - yet I can run it on standard hardware, with standard network settings. The speed of this application (compared to other software I have used) is remarkable and truly adds to the efficiencies of my company. Even the backup process for Jim2BE is (technically) impressive - file compression, automatic scheduling and fast to boot.
4. We are also an authorised service centre for Panasonic. Jim2 has been able to provide reports equivalent to another system we had written solely for the service centre (costing us in excess of $5000)
I am a big believer in ‘You pay for what you get,’ in this instance I too was wrong. The investment we made in the solution was minimal considering the amount of time and money it has saved us at all levels, from Purchasing to sales to stock take. It all adds up to serious time saving, that equates to real dollars in today's marketplace."
Mark Pace
 Betta Computers (QLD)
“My investment in Jim2 has paid for itself through improved efficiencies. Producing professional Quotes in my old system used to take my team up to two hours per Quote – with Jim2 it takes us less than five minutes to produce, and we can email them directly from screen to our clients. Jim2 provides us with a real system to follow up all Quotes, increasing our conversion rate - and converting them into orders and run sheets for my system builders is literally done with the a click of a button.
Our other huge saving is in Purchasing where Jim will calculate and automatically create our Purchase Orders based on our available stock levels for all running Customer orders – no data entry! Then live on the screen, Jim will inform my staff when stock has arrived so we know straight away what can be built or despatched.
Another big saving is in warranty and service tracking - thanks to Jim2’s impressive searching functionality we can quickly find accurate history on each individual stock by serial number, to what specific Purchase Order , supplier and date we received the stock, to whom we sold the stock and when – in fact we can track all components of our system builds and the system build itself again with just one click of a button.
Jim2 has provided my business with one central database that is more than just an accounting system but a real tool that helps each member of my team to do their Job in the most efficient and productive amount of time.”
Troy Adams
BVI Engineering (NSW)
“We are a manufacturing and service company that had strong manual systems in place to manage our business. However, Jim2 allowed us to change from a manual process to an automated electronic process where we all have the information at our fingertips – we no longer waste time managing paperwork. In fact Jim2 has enabled us to keep our administration lean and concentrate on what makes our business money.
Our customers, many of them large corporations, are continually astounded at how much information we have & how quickly we can access it. Jim2 has enabled us to improve our processes and communication (with customers and staff) with the ability of adding comments to Jobs, linking Purchases to Jobs (or vice-versa) and linking manufacturing Jobs to sales orders. The fact that we can have numerous Jobs, Purchases and Debtor information all on the one screen at the same time makes our life very easy when we need to search for something whilst we are in the middle of doing something else. Other functions of Jim2 have proved invaluable such as the listing functions & "create similar".
Reliability & security are always of great concern to us. Jim2 has never let us down - not once. The incredibly flexible security options together with the history & audit functions allow us to keep tight control. We enjoy the fantastic relationship we have with Happen and applaud them for taking the time in making sure their product was right for our business – they were never interested in selling us a " product" but providing a real tool for our business. We would always recommend Happen to anyone looking for a true ERP system.
Robert Bloor
Finance Director
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