Service Management Software for Your Sales & Service Business
Jim2 Business Engine handles all your Retail Sales, Business to Business Sales as
well your Service needs - time, parts & billing.
JIm2 Business Engine has unique features that enable Sales & Service businesses to manage their workflow, efficiently track labour and stock, and analyse all aspects of their service business.
Related ProductsJim2 Business Engine Managed Services Edition, specifically for businesses who perform Service Contracts for their customers
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Live drill-down workflow overviews
- Staff and Management can create their own Lists (of Jobs,
Purchases, Quotes (Quoting Software), Debtors, Creditors) to monitor and work from
- Mouse-click drill down to individual Job, Purchase, Quote,
Debtor and Creditor records to view or edit
- Jim2 includes ‘live lists’ that can be set to refresh at
specified intervals, so users can keep an eye on Jobs as they change
status
- Drop-and-Drag column sorting to give you your preferred
views.
- ‘Pin’ lists in place to stop them being closed inadvertently.
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Productivity Reporting
- Use Jim2 Lists to give you a broad view of all work in progress,
or
use filters to narrow your view (Example: list only Service jobs in
progress)
- Sort Job List by Due Date or Status Due date to check
performance (overdue Jobs will show in red in the list) Drill down to
check the why or who.
- Identify process bottlenecks or
improvements using real data – rather than gut feelings.
- The Jim2 ‘Follow Me’ desktop feature means your staff can
log-in and work from any workstation in your network with their own
desktop views and security intact. Automatic Jim2 log-off (after x
minutes of inactivity) can be set at a workstation level.
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Actual vs Billable Labour tracking
- Because you can define your own labour ‘types’ (travel, onsite,
research, workshop) the Job Labour Grid builds real statistics on
what’s really involved in a given task, to help you set selling prices
more realistically.
- Use Management Reports to give you Actual
Labour recorded for any given period, for any staff member/s.
- Set a realistic, generalised ‘cost’ on each different labour
you sell and use Profit Reporting to give you a truer performance
picture – without affecting the GL
- Actual labour recorded does
not automatically enter the
(Stock) billing grid – it’s your choice to add labour charges (or not!)
to the Stock Grid for invoicing.
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Serial Number Tracking
- For Quality Control, vendor return or recall purposes, you can
choose to trace serial numbers of specific (depleting) stock.
- You can elect to record individual product serial numbers on
Purchase (inward receipt), on Sale (outward) or not at all
- Use Jim2 powerful and fast list search to confirm whether you
have ever sold or purchased a specific serial number
- Stock ‘look-up’ accepts serial# scan for fast searching
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