Contact Happen Business
Fact Sheet
Copier brands using Jim2
  Canon
   Ricoh
   Fuji Xerox
   Toshiba
   Kyocera
  Oki
   Sharp
   Brother
   Lanier
   Konica
   Lexmark
   HP
   Oce
   Samsung
Ricoh specific advantages
 

  @Remote integration
   Ricoh Price Feeds Utility
   Masterplan Billing
   Debtors/Creditors Contra
   Management Dashboard
Canon specific advantages
 

  eMaintenance
   B+W Copy Count
   Colour Copy Count
   Total Toner Count
   Electronic PO's
   Canon online

Specialised Photocopier Business Software for Your Copier and Managed Print Services Business

Jim2 Business Engine Managed Print Services Edition manages your accounts, scheduling, contracts,aggregate billing & automates your copier counts / meter reads.

Jim2 Business Engine Managed Print Services Edition is for Copier, Managed Print Services and Office Equipment Sales & Service businesses who are dissatisfied with their current business software. Developed and supported in Australia, Jim2 Business Engine Managed Print Services Edition is the complete business solution that automates your most labour-intensive tasks while providing a superior Accounting & Reporting system.

Unlike our competitors, we have built Jim2 Business Engine Managed Print Services Edition with the sole purpose of providing a superior industry-specific product to help manage and grow your business. Designed specifically for those in:

  • Managed Print Services
  • Copier Dealers
  • Office Equipment Business
  • Mixed IT, Copier & MPS Business
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Why Jim2 Managed Print Services Edition?

In consultation with the Australian Photocopier Industry, Happen Business has developed Jim2 Business Engine Managed Print Services Edition, an Accounting and ERP Business Solution designed specifically for the Australian Photocopier Industry. Happen Business found that copier businesses needed software that could keep pace with the changing face of the copier business and also to automate a lot of the processes that are associated with running a profitable copier sales and maintenance business.

The accounts and administration side of running a copier business difficult…to say the least. Many existing systems, such as accounting software, service management and meter request applications were just not performing as promised. Happen Business developed Jim2 Business Engine as a powerful all-in-one multi-user Enterprise Resource Planning solution that makes accounts, administration and service management a breeze.
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One Piece of Software That Manages Your Entire Business

Jim2 Business Engine manages every aspect of your business workflow cycle – from stock control, sales, services and customer contact. Its strengths also include invoicing, rock solid financials and reporting.

In addition to all the existing features of Jim2 Business Engine, our Jim2 Business Engine Managed Print Services Edition focuses on the parts of your business that matter the most:

  • Professional Copier-specific Reports
  • Premium Aggregate Billing (Consolidated Billing)
  • Page Count Billing including Automatic Requests for Meter Reads
  • Automatic Calculation of Billing (including Minimum Charges)
  • Parts Stock Control
  • Machine Profit
  • Service Management
  • Multi-party billing (i.e. Manufacturer & Customer)
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Jim2 eBusiness Meter Reads - Included with Jim2 MPS Edition

eBusiness Meter Reads - automating your Meter Read collection every month...

Jim2 eBusiness Meter Reads (included in Jim2 Managed Print Services Edition) is an easy, user friendly way for your clients to submit their meter reads to you via a simple webpage, saving you hours of data entry per month.

Your Customers can now enter their meter reads via a simple customisable web page which feeds into Jim2 automatically - no rekeying needed. Built-in error checking prevents Customer data entry mistakes and ensure correct billing.

Jim2 then goes on to automatically create your billing jobs - thus ensuring you are ready to invoice as soon as you have the meter reads.

Jim2 eBusiness Meter Reads works seamlessly with Jim2 eBusiness Service (please see below). Jim2 eBusiness Service allows customers to log service jobs via the web and includes additional photocopier related features including ‘Request Service’ and ‘Request Consumables’.
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Jim2 eBusiness Suite Overview

Expand your electronic trading with your favourite Customers and Suppliers by expanding your Jim2 eBusiness abilities with the following options:

Jim2 eBusiness Connect – Receive Supplier price updates electronically and place Purchase Order’s electronically with Suppliers.

Jim2 eBusiness Service – Allow your Contract Customers to log service calls or toner requests via a web site. Receive email notifications and have onsite technicians update jobs via the web. Jim2 eBusiness Meter Reads works seamlessly with Jim2 eBusiness Service

Jim2 eBusiness Supply – Provide electronic Price lists and catalogues directly from your Jim2 database. Receive and process customer sales orders electronically.

Jim2 eBusiness Link – integrate with other applications such as websites or print management software.
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Meter Read / Copy Count Software Integration

Being part of a complete Managed Print Services solution, Happen Business has partnered with industry leading manufacturers and 3rd party MPS tools to make collecting meter reads a walk in the park.

Jim2 MPS will integrate with:


Newsflash! Jim2 now imports all Ricoh pricing from your product CDs...call us for more info!
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Jim2 Managed Print Services Edition Reports

Jim2 provides Reports that make your life a whole lot easier...

Meter Profit Report – Analyse your Contracted machines performance bases on unlimited meter or counters.

This comprehensive report gives total page counts revenue and costs for each machine in a list for all meter information collected for that machine. This may include Scanner meters; fax meter; Print meters and “Minimum Charge” and “Base charge” information. Using Jim2’s powerful LIST functionality to drill down on your "Machines in Field" or MIF, for Period; Make/Model; Contract type; Machine type; Priority, Technician; Client and/or site and much more including any combination. Save the report for use in MS Excel or other spreadsheet or BI applications for further analysis.


Machine Cost Per Copy – Quickly analyse your cost structure based on cost per copy for your entire MIF or for individual Machines.

Jim2’s Cost per Copy reports supports unlimited Meters so you can analyse Colour as well as Black meters. Other systems in the market just analyse the CPC for Total Pages of a machine. Jim2 Managed Print Services Edition analyse even scanner meters etc if you wish. You can even analyse machines under ‘Prepaid Page” contacts. Using Jim2's List functionality you can drill down on your  MIF for detailed analysis of your contracts by Customer; Make/Model; contract type and much more. This report can be printed or saved in MS Excel format for further analysis or comparison.


Machine Profit Report - 2 types of reports

1. From the individual Machine record &
2. From a Jim2 Machine list.

The first gives a Financial History summary or detailed report for all Jobs (Calls) for a Machine record. This report includes Billing details (Pages or clicks sold); Actual Labour and Billed labour (if applicable) and all parts and toner used. The Detailed Report give this information broken down by individual Job. The second Machine Profit report is from a Machine list. This report is designed to analyse your MIF and provide financial data ( GP Margin ) using the powerful "Jim2 Lists" functionality.


Job Profit Report – Analyse the Profitability of all jobs and callouts for a Technician or any other criteria (eg Serial Number).
Very useful for workshop work and can include other non Copy specific jobs. E.g. Sales analysis; other Office equipment.


Machine Response Report - Analyse Service response times to close a call vs Contracted Response times. Jim2 List functionality allows detailed analysis of your contracts.


Stock Profit  Report– Generic Report(s) in Jim2 which is very useful to analyse at a product group (or individual Stock code) level, the financial information ( revenue and profit/Margin) for that Group. Analyse income and margin for other consumables ordered by a customer not included in Contract eg for Staples etc.


Other reports in Jim2 Managed Print Services Edition:

Machine List - Page Request Form - Meter request run from a list
Machine List - Page Request Form (No Last Meter Read) - Meter request without displaying previous meter read - run from a list
Machine List - Page Request Test - Meter request Test
Machine List - Machine - Machine Contract details
Machine List - Machine Detailed - As above includes Jobs etc
Machine List - Machine Profit - Profit Margin by Machine#
Machine - Machine Contract details
Machine - Page Request Form - Meter Read (for reprint)
Machine - Page Request Form (No Last Meter Read) - Meter Read without precious meter count (for reprint)
Machine Detailed - Machine details includes Jobs etc
Parts Spend - Reports on parts used and cost for a list of Jobs (callouts).

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